{"id":31495,"date":"2025-07-25T21:58:00","date_gmt":"2025-07-26T03:58:00","guid":{"rendered":"https:\/\/reseller.lat\/?p=31495"},"modified":"2025-07-26T01:07:36","modified_gmt":"2025-07-26T07:07:36","slug":"llega-whatsapp-business-calling-chat-con-la-inmediatez-de-la-voz","status":"publish","type":"post","link":"https:\/\/reseller.lat\/?p=31495","title":{"rendered":"Llega WhatsApp Business Calling, chat con la inmediatez de la voz"},"content":{"rendered":"\n<p>En plena era digital, <strong>WhatsApp<\/strong> da un nuevo paso <strong>hacia la comunicaci\u00f3n empresarial<\/strong> con el lanzamiento de <strong>WhatsApp Business Calling<\/strong> en Am\u00e9rica Latina.<\/p>\n\n\n\n<p>Esta <a href=\"https:\/\/reseller.com.mx\/?s=WhatsApp\" target=\"_blank\" rel=\"noreferrer noopener\">plataforma<\/a> <strong>permite<\/strong> a las empresas <strong>realizar y recibir<\/strong> llamadas de voz desde su n\u00famero comercial. <strong>Sin necesidad<\/strong> de abandonar la <strong>aplicaci\u00f3n<\/strong>, mejorando as\u00ed la inmediatez y la <strong>experiencia del cliente<\/strong>.<\/p>\n\n\n\n<p>La <strong>funcionalidad <\/strong>es<strong> impulsada<\/strong> por la plataforma de comunicaciones en la <strong>nube <a href=\"https:\/\/reseller.lat\/infobip-explica-el-impacto-de-las-network-apis-y-rcs\/\" target=\"_blank\" rel=\"noreferrer noopener\">Infobip<\/a><\/strong>. Esta funci\u00f3n responde a una <strong>creciente necesidad<\/strong> de interacci\u00f3n directa y <strong>personalizada<\/strong>, especialmente en casos donde el <strong>chat<\/strong> resulta <strong>insuficiente<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p><em>\u201cNuestros clientes nos dicen que la voz sigue siendo fundamental para ofrecer un servicio excepcional, especialmente en casos complejos que requieren interacci\u00f3n en tiempo real\u201d, afirm\u00f3 Janeth Rodr\u00edguez, vicepresidenta de Revenue para Latinoam\u00e9rica de Infobip.<\/em><\/p><\/blockquote><\/figure>\n\n\n\n<p>La misma vocera abund\u00f3, que con <strong>WhatsApp Business Calling<\/strong>, se combina a la perfecci\u00f3n la <strong>comodidad del chat<\/strong> con la inmediatez de la voz.<\/p>\n\n\n\n<p><em>\u201cTodo dentro de un entorno seguro y personalizado en el que los clientes conf\u00edan y prefieren\u201d, agreg\u00f3 la ejecutiva.<\/em><\/p>\n\n\n\n<p><strong>La herramienta<\/strong> no s\u00f3lo facilita <strong>llamadas<\/strong> desde chats, enlaces o <strong>sitios web<\/strong>, sino que adem\u00e1s <strong>ofrece autenticidad<\/strong> y seguridad gracias al <strong>perfil verificado<\/strong> de la empresa. Que incluye nombre, <strong>logo<\/strong> y el distintivo check azul.<\/p>\n\n\n\n<p>Esto <strong>busca reforzar la confianza<\/strong> del cliente y reducir el riesgo de fraudes.<\/p>\n\n\n\n<p>Adem\u00e1s, la plataforma <strong>incluye reportes e integraci\u00f3n<\/strong> de facturaci\u00f3n para <strong>monitorear<\/strong> el rendimiento, lo que aporta <strong>valor operativo<\/strong> a las empresas.<\/p>\n\n\n\n<p>Disponible a <strong>nivel global<\/strong>, esta soluci\u00f3n ya es <strong>aplicada<\/strong> en sectores como <strong>retail<\/strong>, banca, <strong>comercio electr\u00f3nico<\/strong> y aerol\u00edneas. <strong>Revolucionando<\/strong> la forma en que las marcas se <strong>comunican<\/strong> con sus clientes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En plena era digital, WhatsApp da un nuevo paso hacia la comunicaci\u00f3n empresarial con el lanzamiento de WhatsApp Business Calling en Am\u00e9rica Latina. Esta plataforma permite a las empresas realizar y recibir llamadas de voz desde su n\u00famero comercial. Sin necesidad de abandonar la aplicaci\u00f3n, mejorando as\u00ed la inmediatez y la experiencia del cliente. La [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":31500,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[102,51,61],"tags":[172,2059,2056,2052,2057,1164,1438,2053,2058,2055,2054,2060,2051],"class_list":["post-31495","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-esnoticia","category-latam","category-todas-las-noticias","tag-aplicacion","tag-autenticidad","tag-calling","tag-chat","tag-cliente","tag-correo","tag-infobip","tag-inmediatez","tag-janeth-rodriguez","tag-llamadas","tag-voz","tag-web","tag-whatsapp-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.4 (Yoast SEO v25.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Llega WhatsApp Business, chat con la inmediatez de la voz<\/title>\n<meta name=\"description\" content=\"Con WhatsApp Business las empresas realizan y reciben llamadas 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